General
These terms and conditions (“Hawkinsport Rewards Club Terms”) define the conditions of membership in the Hawkinsport loyalty reward programme (the “Hawkinsport Rewards Club”) set up and managed by Actionbond Limited T/A Hawkinsport, with its office address Unit 10a Wessex Road, Bourne End, Buckinghamshire, SL8 5DT, company registration number 02755047 registered with the Dutch Chamber of Commerce under no. 59065982, which allows members to earn loyalty reward points (“Reward Points”) to benefit from.
Membership
By creating a Hawkinsport account on the website of hawkinsport.co.uk or in store you consent to becoming a member of the Hawkinsport Rewards Club and the applicability of our Privacy Policy. Once you have created your account, you are automatically enrolled in the Hawkinsport Rewards Club, and are a member. Membership in the Hawkinsport Rewards Club is free. No purchase is necessary to obtain membership.
Eligibility
Persons eligible for membership are limited to those natural persons, who are at least 18 years of age. If you are under 18 you may only use the Hawkinsport Rewards Club with the permission of a legal representative.
We may refuse admission to any person who does not meet the requirements pertaining to the Hawkinsport Rewards Club. We are not required to provide any reason in case of denial of membership.
Earning Points
You can earn points with every purchase on hawkinsport.co.uk or in store. To receive points, you must log into your Hawkinport account when online or provide your email address when in store. For every £1 you spend on purchases, you earn 1 point. Reward points are added to a customer’s account once the order is paid.
Points are based on your order total after deduction of any discount codes (including discount codes for gift cards) and shipping, but including taxes.
In addition, you are eligible to receive extra points to your account. Specific details of these can be found here: https://www.hawkinsport.co.uk/pages/hawkinsport-rewards-club
Redeeming Reward Points
To redeem Reward Points online you must first be logged in to your online account. To redeem your Reward Points, click on the 'Check Rewards' widget at the bottom of the screen and then select the applicable reward that you would like to redeem. A unique discount code will be displayed, ready for use. You can use this code when you reach the online checkout.
To redeem Reward Points in store, ask a member of staff to add your email address to the order when you are at the checkout. The member of staff will be able to inform you of your Reward Points balance and if applicable add the relevant discount to your order.
You can use only one discount code per transaction. Reward discount codes may not be combined with other discount codes. Reward Points accumulated on different accounts by different members may not be combined or aggregated to make purchases of products or for any other reason.
Expiration
Reward Points expire after 1 year.
Other
The creation of a Hawkinsport account by you and the use of the Hawkinsport Rewards Club implies your full acceptance of these Loyalty Terms, together with any and all rules and policies provided by us, including our Privacy Policy.
We reserve the right to change these Loyalty Terms at any time by posting revised terms on this website. You are advised to check the Loyalty Terms on this website from time to time for any updates or changes that may impact you.
We reserve the right without notice to cancel, hold, void, suspend or restrict the Hawkinsport Rewards Club, your account, the redemption of Reward Points, or any aspect of the Hawkinsport Rewards Club including, without limitation, the point conversion ratio and the point expiration policy at any time.
We may revoke your membership in the Hawkinsport Rewards Club if we believe or suspect fraud or abuse relating to the accrual of Reward Points or redemption of rewards.
Your Reward Points balance, as reflected in our records, shall be deemed correct. We reserve the right to determine the amount of Reward Points in your account based on Hawkinsport internal records related to your account. In the event of an inconsistency between the amount accrued in your account as stated on your receipt and our internal records, our internal records will control.
Reward Points are non-transferable, nonredeemable for cash, are non-refundable and are not valid outside of hawkinsport.co.uk or in store.
We will make reasonable efforts to award you Reward Points as outlined above, but we are not responsible for any technical or unforeseen errors that may occur.
All Reward Points and subsequent rewards must be gained, earned, and used in accordance with the rules and guidelines in these Loyalty Terms. We have the final authority to decide whether an activity qualifies for Reward Points and / or discount codes.
We shall not be liable for any loss, expense (including, without limitation, attorneys' fees), accident, or inconvenience that may arise in connection with the use of Reward Points or discount codes, or as a result of any defect or failure of rewards save to the extent in which such damage or loss arises out of our wilful misconduct or gross negligence, except as otherwise provided by applicable laws. Nothing in this Agreement shall restrict our liability pursuant to applicable law.
You agree to not use your membership in any manner that is unlawful, misleading, deceptive, unfair, or otherwise harmful to us and/or our customers.